Updated May 31, 2013
Dallas, TX, May 17, 2013 – Homeowners and businesses in North Texas are picking up and beginning to recover from the powerful tornadoes that struck May 15, 2013. While it’s too early for an estimate of the damage, a storm that hit North Texas in April, 2012, caused $750 million in damage, according to the Insurance Council of Texas.
To assist property owners in checking out roofers, Better Business Bureau® (BBB) serving Dallas and Northeast Texas has compiled a list of roofing contractors located in the Dallas area that currently have a BBB rating of F, the lowest rating on a scale of A+ to F. The BBB Business Review on each business lists the reasons for the rating.
As hailstorms and tornadoes struck the Dallas area over the last three years, activity about roofers to Dallas BBB nearly tripled. Inquiries on roofers, mainly pre-purchase checks to find out about a business, totaled 133,416 in 2012. Customer complaints on roofing companies totaled 296 in 2012.
“The time to check out a business is before you sign a contract or agreement,” said Jeannette Kopko, spokesperson for BBB serving Dallas and Northeast Texas. “Read before you sign and watch out for ‘red flags’ such as high pressure to decide right away or scare tactics claiming that you’re in danger unless repairs are done.”
Customer complaints to BBB on roofing companies concern unsatisfactory work, unfinished jobs, and difficulties in getting warranties honored.
As of May 17, 2013, these roofing companies have a BBB rating of F due to either unanswered or unresolved customer complaints, or unauthorized use of BBB trademark. This list expires June 17, 2013. BBB Business Reviews are subject to change at any time. Check out a business at www.bbb.org or use the free BBB iPhone app, www.bbb.org/iphone.
5 Star Construction, LLC, P O Box 460021, Garland
A.S Associates Roofing Company, 2356 Village Way, Dallas
Ability Roofing & Construction, 4240 Winding Brook Dr., Plano
Behunin Renovations, LLC, 5028 Falcon Hollow Rd., McKinney
Blue River Roofing, 6101 Apache Dr., The Colony
Build 2 Impress Roofing & Construction, 320 Decker Dr., Suite 100, Irving
Carnell, Sutton & Associates Construction Group, Inc., P. O. Box 700191, Dallas
Charlie Allen Roofing, 2407 Hollon Dr., Caddo Mills
Clays Roofing, 18640 FM 1565, Terrell
Dunrite Roofing Co., 605 E. Palace Pkwy., Grand Prairie
Elite Roofing, P.O. Box 940647, Plano
Gallagher’s Roofing & Construction, 1523 N. Cedar Hill Rd., Cedar Hill
IRC Roofing, 2913 David Dr., Rowlett
J. Dalton Construction, LLC, 811 S. Central Expwy., #444, Richardson
LAMB Roofing, 2100 N. SH 360, Ste. 2107, Grand Prairie
MDR Roofing and Construction, 3545 W. Northgate Dr., #2209, Irving
Melton Roofing, 5580 FM 455 W., Sanger
Par Roofing, LLC, 11918 Seagoville Rd., Ste. A., Mesquite
ProActive Roofing Solutions, 203 Heard St., #B, McKinney
Quality Texas Roofing, 10945 Estate Ln., Ste. E120, Dallas
Smart Design Roofing, 4702 Wesley St., Ste. F, Greenville
Structural Commercial Roofing Systems, Inc., 1023 Black Walnut Dr., Dallas
Timoteo Silva Contractors, Inc., 115 N. Casa Grande Cir., Duncanville
Todd Brown Roofing, LLC, 2609 Lake Cv., Highland Village
It’s easy to look up the BBB Business Review on a company – just go to www.bbb.org and click on “Check out a business or charity” to search for information on businesses anywhere in the U.S. A BBB Business Review includes details about the business, the BBB rating which is based on 16 elements including customer experience, and whether the business is BBB Accredited.
BBB accepts customer complaints on businesses, and sends a copy of the complaint to the business with a request for an answer. BBB checks back with the customer to see if the complaint is resolved.
BBB reports on both BBB Accredited and non-accredited businesses. To become BBB Accredited, businesses must meet BBB Standards for Trust including at least a B rating. BBB accreditation can be revoked for failure to continue to meet standards.
BBB offers these tips for choosing a roofing company:
1. Get more than one bid, comparing service, materials, and price.
2. Read and understand any contract or agreement before signing. Some agreements call for a sizable fee if the customer cancels the contract.
3. Be leery of high pressure or scare tactics.
4. Remember that storm chasers often come in from out of town, and may use a temporary address in the area. Check out any business, including out-of-towners, with the BBB at www.bbb.org.
5. Ask for customer references and check a few.
6. Beware of offers to “get your roof for free” or “pay no deductible”. Such offers could constitute insurance fraud.
To check out a business, find BBB Accredited Businesses, see consumer tips and alerts, report false advertising, or file a customer complaint, start at www.bbb.org.
BBB serving Dallas and Northeast Texas is an independent, non-profit business-supported organization that sets and upholds high standards for fair business practices and works for trust in the marketplace. BBB helps consumers find and recommend businesses, brands, and charities they can trust. Businesses that earn BBB accreditation contractually agree and adhere to the organization's Standards For Trust. BBB provides services for both BBB Accredited Businesses and non-accredited businesses. BBB services include BBB Business Reviews on businesses, lists of BBB Accredited Businesses by category, customer complaint resolution services, advertising review for truth in advertising, and tips and alerts for consumers and for businesses. BBB serving Dallas and Northeast Texas was founded in 1920 and is one of 113 BBBs serving the U.S. and Canada. Last year, people relied on BBB for Business Reviews, consumer tips, and scam alerts more than 124.5 million times. For more, start at www.bbb.org.