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06/05/2013
Before you finalize your vacation plans, be sure you have given careful thought to whether you need to purchase travel insurance. There are circumstances that could cause you to cancel your trip, return home early or force you to seek emergency medical treatment while traveling.
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05/24/2013
BBB in Dallas investigation finds "award notices" for airfare or cruises are for sales pitches for expensive travel clubs that don't deliver, reports Herb Weisbaum, "The ConsumerMan," on CNBC online.
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04/30/2013
BBB finds award notifications for airline tickets or cruises are promotions for high pressure sales pitches for expensive travel clubs that don't deliver promised savings, with costs for promotions.
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04/11/2013
The BBB advises consumers to ask about "resort fees" and other unexpected fees that can drive up the cost of vacations.
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02/20/2013
Cruising is big business, and a growing vacation trend. BBB offers tips before you set sail to help plan a cruise with smooth sailing.
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01/23/2013
You get a voucher in the mail for two airline tickets -- but do you really get those tickets? Only after going through a high-pressure pitch for an expensive travel club, and only with a lot of requirements for the tickets, David Beasley of BBB serving Dallas and Northeast tells Doug Magditch of CW33-TV Dallas - Fort Worth.
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08/30/2012
With Labor Day weekend approaching, millions of drivers will begin taking to the road and BBB advises drivers to practice safe driving to avoid potential accidents.
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07/26/2012
BBB in Austin alerts that customers across the country are complaining that Texas-based Soundwave Cruises took thousands of dollars for cruises that later were said to be overbooked or cancelled.
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07/19/2012
Customers say they paid thousands up front to Oasis Getaway travel club in Southlake, TX, but didn't get what they paid for, reports Steve Noviello of FOX4 Dallas-Fort Worth. Vacation Ur Way in Richardson, TX, another travel club, has a BBB rating of F.
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07/02/2012
What does “staycation” mean to you? For some people, it means getting lots of home and garden projects done. For others, it means having budget-friendly adventures at or close to home.
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06/06/2012
As families, students and friends gear up for summer travel, Better Business Bureau warns of the scams and travel headaches that could potentially plague consumers this summer.
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03/14/2012
Myrtle Beach Direct Air, a charter flight company, has suspended all operations without prior notice to customers. The business has a BBB rating of D-, with customer complaints that remain unanswered or unresolved.
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12/20/2011
Many people will be traveling to see family and friends in the next few weeks. Scammers know this too, and may try to trick you into divulging your credit card information by posing as hotel employees. The BBB is warning holiday travelers to beware of a telephone phishing scam designed to steal credit card numbers.
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12/01/2011
Staying safe should be a top priority for all travelers so Better Business Bureau recommends taking a few precautions when hitting the road this holiday.
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07/22/2011
Faxes from Corporate Travel offer travel packages. Faxes show a BBB Accredited Business Seal but the business is not BBB accredited. The travel packages don't include all expenses and have restrictions.
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